Better banking
July 12th, 2007It seems like you can’t swing a stick on the Web without hitting an article about absurd banking fees: outrageous bank fees and when banks turn evil (MSN Money), five sneaky bank fees (SmartMoney) or rising bank fees hit consumers (USA Today). Some Canadian lawmakers were taking about regulating bank fees earlier this year. I don’t know if anything came of it. You can find similar conversations online from various US cities and states from around 2000. With banks raking in hundreds of millions in ATM fees and billions in general banking fees, I doubt the subject of regulation will come up again.
What’s a hapless consumer to do? Until recently, I was a Bank of America customer (after they bought Fleet who bought Bank Boston who bought my original bank. Or something.) After a few egregious incidents (I won’t go into details. It would only make me angry again.) I got fed up and went out in search of a bank that wasn’t evil, guided by Cotton’s 10th law of personal finance:
Cotton’s 10th law of personal finance: If someone is charging you for the privilege of borrowing your money, you’re getting screwed.
I wasn’t optimistic. What I eventually settled on — Charles Schwab Investor Checking — continues to pleasantly surprise me. I turned a few other people onto it, and they’ve been equally happy. What’s the deal? Well:
- Schwab charges no ATM fees and rebates, at the of each month, ATM fees charged by other institutions when you use their ATMs, anywhere in the world. I’ve been using it for several months, and it is true. Amazing.
- They pay 4.25% APY. This crushes Bank of America’s savings accounts, and even beats out ING Direct’s Electric Orange which yields 4.0% for <$50,000. True, you can do better with various money markets (Vanguard Prime Money Market Fund is yielding 5.13%, for example), but this is a checking account.
- $0 to open with no minimum balance.
- They send you free checks, deposit slips and a stack of postage-paid envelopes for sending in deposits.
- You can configure overdrafts to come out of the linked brokerage account or a Schwab line of credit. You can control this one the web site and they explicitly point it out as something to think about. At Bank of America, I had to call up irate after a $100 overdraft charge on some small purchase to find out I needed to explicitly link overdrafts to my credit card. They waived one of the $33 charges. Gee, thanks.
When I was looking into the account I had a few questions, so I called them up. After a few rings, an actual person answered the phone, “Hi, welcome to Charles Schwab. This is Tom. How can I help you?” No automated menus? No having to enter my account number (three tries) only to be asked for it again when I finally talk to a human being? Tom answered my questions quickly and accurately. These days, this is a revelation. And the best part? It is free.
Go to schwab.com and check it out. To open an investor checking account, you first need to open a SchwabOne brokerage account and then open the (linked) invest checking. All told it took me a few weeks to get it set up and to move everything over from Bank of America.
I have no other interest in Schwab apart from being (so far) a satisfied customer. I know a lot of people are unsatisfied with their banking situation, as I was, and I hope this information might be useful in finding better financial services. If you’ve got something even better, I’d love to hear it.
Update: It is $0 to open with no minimum balance, see here. I had thought it was $2,500 to open and, after that, no minimum balance, but either my recollection was incorrect, or it has changed since I opened my account. Either way…
symbols for math posts. All the cool math bloggers are doing it. Like
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